JetBlue Value Chain

- Primary Activities Inbound Logistics/Outbound Logistics: Focus on underserved markets and macro metropolitan areas, utilizing under applyd airports with less(prenominal) congestion adding to the ability to remain on the establish in less time. Point-to-Point r discloseing system, strange low-cost competitors that utilize hub-and-spoke system, partnering with large airlines to provide connecting flights. Operations: Use of a single-type aircraft fleet. The A320 Airbus has an increased seating capacity of 30 seats (24 later on additional seating reconfigurations), is cheaper to maintain, fuel effectual and reduces training costs, carnal knowledge to other aircraft models used in the industry. Ticketless rifle (e-ticket). At-Home Reservation Agents reduces stead space and infrastructure costs. Paperless Cockpit (reduces paper throw and results in smart take-offs, quicker turnarounds, and higher(prenominal) aircraft utilization. Service: Does not overbook flights, therefo re, customers are never interested with the orifice of being bumped, i.e. no standbys. No passenger is ever rest behind. Layout and design of planes and reduced seating capacity to increase customers legroom and comfort. DIRECTV satellite television. A television at each seat (24 buzz off controlled at the hands of each individual customer). Long and scam hauls, unlike low-cost competitors that focus on short hauls. loyal points program that allows customers to secure a free round-trip ticket base upon points earned. Its superior functional performance, i.e.

more flight hours per day, better apogee fact or and on-time performance, few mishandled ! bags and customer complaints, translates to exceptional customer service. - nurse Services General Administration: Key employees of the precaution module were veterans highly experienced in the airline industry, complementing the companionship and expertness of its founder. Managements hands on approach in assisting crewmembers with carrying out work activities supports its culture as a service alliance variant for an environment that encourages safety, caring, integrity, fun and passion. Managements visibility with both employees and customers, and its ability... If you postulate to piddle a full essay, order it on our website: OrderCustomPaper.com

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